Privacy Policy

ELAN UNLIMITED, INC. PRIVACY POLICY

This website and the various content, features and services offered on elanunlimited.com (collectively, the “Site”) are owned and operated by élan unlimited, Inc. élan unlimited is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. élan unlimited has established this Privacy Policy to let you know what information we may collect from you on the Site and how we may use and share that information. As explained in this Privacy Policy, élan unlimited will not sell or share your Personal Information with any unaffiliated third parties. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Except as provided in the “Your Privacy Rights” section below, this Privacy Policy applies only to information that we collect on the Site and does not apply to information which we may collect by other means.

PERSONAL INFORMATION

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, a phone number, an email address, credit card information, payment information, and billing address.

We receive and store any information you knowingly provide to us. For example, through the registration process, taking surveys/assessments and/or through your account settings, we may collect Personal Information such as your name, email address, phone number, and address, demographic information and preferences. Certain information may be required to register with us or to take advantage of some of our features.

In order to access certain information, services, or features that may be contained on the Site, we may require you to provide Personal Information. For example, we will collect certain Personal Information if you choose to subscribe to a mailing list, register for an account, participate in special offers, sweepstakes or other promotions, sign up for our chat rooms, message boards or blogs, or send questions or comments to us via e-mail.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When you visit the Site, we also collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

WE COLLECT DEVICE INFORMATION USING THE FOLLOWING:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

HOW WE MAY USE YOUR INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also from time to time use your device information for advertising and retargeting.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with only select third parties necessary to provide you with élan unlimited services including creating your personal products and fulfilling your product order.

For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

YOU CAN OPT OUT OF TARGETED ADVERTISING BY VISITING THE FOLLOWING AD NETWORKS:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: – https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records. To delete your account, please email info@elanunlimited.com.

CHILDREN’S PRIVACY

élan unlimited does not knowingly collect or solicit any information from anyone under the age of 13 through the Site. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at info@elanunlimited.com.

CALIFORNIA CONSUMER PRIVACY ACT

Effective January 1, 2020, if you are a California resident, then you have the following rights:

You have the right to request the deletion of the personal information that we have collected from you.

You have the right not to be discriminated against because you exercised your rights under this section of the Privacy Policy, and we will not discriminate against you for doing so.

We do not sell and have not sold consumers’ personal information in the preceding 12 months.

For purposes of exercising your rights above, please note the following regarding how we collected and used your personal information during the 12 month period preceding the effective date of this Privacy Policy:

We use the above categories of personal information for our legitimate interests, meaning our interests in conducting our business, fulfilling orders and processing transactions, and managing and providing services to you, which include the activities set forth in the above section of this privacy policy entitled “How We Use the Information We Collect.”

Effective January 1, 2020, if you wish to submit a request under the California Consumer Privacy Act, please click here to fill out a request form. You may also email us at info@elanunlimited.com with the subject line “California Consumer Privacy Act Request.” You may have an authorized agent contact submit a request under the California Consumer Privacy Act on Your behalf; however, we require You (1) provide the authorized agent with signed permission to do so and (2) verify Your own identity. If the authorized agent is not an individual having power of attorney, We also require (3) You directly confirm that You provided the authorized agent permission to submit the request.

We will need to verify your identity to enable us to process your request. The verification process will include a two-step verification process, where you must enter the email address associated with your Prose account (or, for non-account holders, the email address we have on file for you), receive an email with an authentication code, and enter the code when prompted to do so. Disclosure and deletion is subject to our receipt of a verifiable consumer request and exceptions or limitations established by applicable laws and regulations. Disclosure and/or deletion will not be completed if a consumer request cannot be verified.

NEVADA ONLINE PRIVACY LAW

If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of personally identifiable information we have collected or will collect about you. We do not sell your personal information. To request confirmation that we do not sell your personal information, please send an email to info@elanunlimited.com with “Nevada Privacy Information” in the subject line of your message.

MINORS

The Site is not intended for individuals under the age of 13.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@elanunlimited.com.